Terms & Conditions

ALL SALES ARE FINAL/ NO EXCHANGES.  We take great pride in creating top quality pottery.  Each piece is inspected by several people before heading out the door.  On rare occasions, a technically flawed piece may be shipped out.  If you believe you have received a technically flawed piece, you may contact us for a return authorization and ship the piece back to us at your own expense.  Once we receive your return, we will determine if the piece is flawed.  If so, we will contact you and you can decide if you want us to send a replacement or receive a refund.  Return authorizations will only be issued within 4 weeks of the shipping date.  The handmade nature of pottery is what makes it unique and fun.  Slight variations in color, shape and glaze texture are not considered flaws.  If this makes you nervous, we strongly encourage you to purchase pieces through one of the many lovely galleries that carry our work.